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What is Wake Connections?

Wake Connections is a free referral and intake system that links families to local partner organizations who provide services and resources for pregnancy to age 5.

MAKE A REFERRAL

What is Wake Connections?

Wake Connections is a free referral and intake system that links families to local partner organizations who provide services and resources for pregnancy to age 5.

MAKE A REFERRAL

Partner Programs

Wake Connections partner programs offer a range of services including parenting skills, school readiness, behavioral support, and assistance navigating pregnancy and postpartum. The programs work with families both at home and in the community. For more information about Wake Connections including our current partners and the services they provide visit our partners page.

Partners Page

Partner Programs

Wake Connections partner programs offer a range of services including parenting skills, school readiness, behavioral support, and assistance navigating pregnancy and postpartum. The programs work with families both at home and in the community. For more information about Wake Connections including our current partners and the services they provide visit our partners page.

Partners Page

Making a Referral

What to Expect

Application

  • Professional referrers or families use the web-based portal to complete an application.
  • All eligibility and fit information for participating programs is collected through the application questions.
  • Visit our Partners Page

Referral

  • Administrator reviews application; screens for duplicates and reviews eligibility results.
  • Sends referral(s) to partner program based on eligibility, fit and program capacity.
  • Administrator contacts the referrer or family for more information when needed.

Intake

  • Partner receives referral and contacts the family with enrollment details, potential waitlist information, and to answer questions.”

Referral Tips

Let families know what to expect.
As a referrer, you are the first phase in our coordinated intake process. You can help increase the likelihood of a successful outcome by making sure families you refer know what to expect after an application is submitted to Wake Connections. The process is summarized at the top of this page. Our resource area has flyers that can be shared with families.
Provide details that can help make the best match.
Information about family priorities and current needs can help determine eligibility and make the best program match. Comments can be entered in any open text box in the application.
Include alternative contact information.
According to our data, the number one reason why Wake Connections referrals are not successful is because the family cannot be reached by the partner program to discuss enrollment. Please include an email address and/or alternative phone number, if available. It is also helpful to know how families prefer to be contacted, and what days/times are the best to reach them.
Discuss program time commitment with the family.
When making a program match, it is helpful to know what frequency of services would be the best fit. Options include monthly, bi-monthly, or weekly.

Resources

Get Connected

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For more information contact Caroline Janes